20% Saving on Call Costs
As a mortgage broker, Capital Fortune has complex communications requirements. Not only are they making, and receiving, a large number of calls everyday, they have compliance regulations to work within as they are authorised and regulated by the Financial Conduct Authority (FCA).
Capital Fortune director, Rob Killeen, believed they were paying too much for their calls and wanted to review their tariffs.
“We were recommended to Dave Millett & Equinox Business Consulting through BNI, given our telecommunications suppliers were significantly overcharging and our internal telephone systems needed upgrading. We spoke to a number of brokers looking for the best deal, but in the balance was not simply price, but the level of support and responsiveness, provided.”